Frequently Asked Questions

FAQ

General Booking Information

What is the minimum stay requirement?

A minimum stay of two nights is required for all bookings. Preferred rates apply for longer stays, offering a more immersive experience in our private estate.

Do you host weddings and other events?

Yes! We host intimate weddings, birthdays, milestone celebrations, company offsites, wellness getaways, and family holidays—always with exclusive use of the estate, ensuring privacy and a personalized experience. A two-night minimum stay applies.

What types of groups or events are best suited for the palace?

The estate is ideal for:

🎂 Birthday getaways
✅ Corporate retreats & creative workshops
✅ Intimate weddings, anniversaries & milestone celebrations
✅ Wellness retreats & yoga getaways
✅ Family reunions & private gatherings

We specialize in small groups looking for a private, one-of-a-kind experience where the castle becomes your home.

What is the maximum capacity for guests?

The palace accommodates up to 46 overnight guests across its suites and rooms. For weddings and special events, our ballroom seats up to 62 guests for a formal dinner when using our farm-to-table dining setup and/or in-house banquet furniture.

For larger gatherings, up to 74 guests can be accommodated with externally rented furniture, tableware, etc., and arranged as three long tables, a head table for 8, and one round table for 6.

Infants and toddlers (who do not require a seat) can be accommodated beyond this number. Two highchairs are available onsite.

Can I tour The Palace at Osowa Sien before booking?

We offer a virtual tour for group organizers to explore the space remotely. In-person tours are available by appointment when the estate is not occupied by an exclusive group stay. Alternatively, you can visit during one of our individual suite stays (non-exclusive periods) to experience our hospitality, services, and atmosphere firsthand.

Is The Palace at Osowa Sien open to the public?

No, the palace is a private estate. To ensure a peaceful and intimate atmosphere, both the castle and its grounds are closed to outside visitors, allowing our guests to fully enjoy the space as their own during their stay.

Can I host a photo session at the palace or on the grounds?

Yes. The palace and grounds provide a stunning backdrop for weddings, portraits, and commercial shoots. We offer paid outdoor or full-access sessions, including interiors. Contact us for pricing and availability.

When is Arrival and Departure from/until?

✔️ Arrival & Check-in: From 15:00
✔️ Check-out: Guest suites by 11:00, final departure by 11:30

Can we or our vendors arrive early or leave later?

Your rental runs from 15:00 to 11:30—this means no early drop-offs, vendor setups, or catering before 15:00, and no late departures after 11:30.

Planning a wedding or event? Make sure everything—including vendor arrivals, setup, and guest timing—fits within your rental period. A 13:00 or 14:00 ceremony won’t work as your rental begins at 15:00.

Occasionally, closer to your date, early access may be possible if the palace isn’t booked by another group. This can only be confirmed about a week in advance. Additional fees may apply.

How do I book my group stay?

To inquire about availability, email jamie@castlerental.com or WhatsApp us at +48 578 900 222 with:

✔️ Your preferred dates / season / year
✔️ Approximate number of guests
✔️ Type of event (wedding, retreat, family gathering, etc.)
✔️ Any special requests

We’ll get back to you promptly with availability, pricing, and a tailored offer.

What is your cancellation policy?

Bookings are confirmed with a signed contract and a non-refundable 35% deposit. However, in cases of family emergencies, lockdowns, or extenuating circumstances, we will assist in rescheduling or issuing a voucher valid for 12 months.

Dining & Catering Options

Is there a restaurant on-site? Can we dine without staying overnight?

TThe palace is a private estate, not a restaurant or hotel. However, overnight guests have flexible dining options when arranged in advance:

🍽️ Self-catering in our fully equipped kitchen
👨‍🍳 Bringing in a private chef of your choice
🥖 Stock-the-Pantry service with fresh, local ingredients
🌿 Our Farm-to-table dining, tailored to your group’s dietary needs

You're welcome to mix and match these options. There are also local foodie experiences to consider, including Neapolitan-style pizza, made fresh onsite, and sushi, available via delivery, a mobile sushi bar, or an on-site chef experience.

Can we bring our own caterers or service providers?

Yes. However, they’re expected to clean up after themselves—this means taking their garbage, removing all equipment, and leaving the space as they found it.

Caterers must tidy the kitchen and dining areas, including washing all dishes, pots, and pans, wiping down surfaces, and disposing of waste before departure at 11:30.

Depending on availability, local maids can be hired to help with general cleaning and tidying during your stay (costs apply).

Can we hire local maids to also prepare and serve our meals?

No, our maids specialize in keeping spaces tidy and are not food service personnel. They do not handle meal preparation, plating, or service, though they can assist you or your caterers with washing up.

If you need servers to heat, plate, and serve food, or manage the dining experience, we recommend asking your caterer for suggestions. It’s usually best for them to bring a team they know and trust, familiar with their food, your allergies, and any special requirements.

Do you have bartenders onsite who can prepare cocktails for our guests?

No, we don’t have in-house bartenders. However, we recommend this local bar team that offers a range of unique and full-service options, as well as this nifty retro mobile bar.

Accommodation & Comfort

How many individual beds are there?

The palace offers up to 40 individual beds, accommodating a maximum of 46 guests. Many beds can be arranged as either doubles or singles, providing flexible sleeping options based on your group’s needs. Infants and toddlers (who don’t require a regular bed) can be counted beyond this limit. We also have three cribs, a toddler cot, and a small bed available onsite.

Can I book a suite as an individual or couple?

While the palace is primarily reserved for exclusive group stays, we occasionally offer individual suites for solo travelers, couples, or small groups of guests. These dates are limited—please contact us directly for questions about availability.

📅 Next available non-exclusive stay: 2 – 6 June 2025.

Are there hotels nearby where extra guests can stay?

Yes! Groups have previously chosen to book rooms at Mały Bór, Zamek Królewski we Wschowie, and Toscania. These accommodations are conveniently located just 8 to 12 minutes' drive from the castle, making them great options for additional guests. Local taxis or shuttles can be hired to transport guests to and from the castle and their accommodations.

What local charter companies are available for transportation?

Whether you need a taxi, a small charter, or a bus for a larger group, there are several options available:

  • Taxi: Henryk | +48 601 584 665 (text)
  • Small Charter Bus (8-passenger van): Wschowa Taxi | +48 601 891 390
  • Group Charters (international): Irro (for trips between countries)
  • Group Taxi or Charter (international): MyEuroTaxi
  • Group Charters (local): Siedlnice | Email: hilus17@poczta.fm | +48 655 400 943
  • Kępka Transport Autobus | +48 514 185 898
  • Limo Service | VIP Transfers | kontakt@viptransfers.pl

Guests can arrange their own transport or inquire with us for recommendations on the best option for their needs.

What Facilities does The Palace at Osowa Sien offer?

For a comprehensive list of facilities, check out our Facilities page.

Are linens and towels provided?

Yes, all suites are equipped with high-quality linens, towels, and toiletries. Additional fresh towels are available upon request and in the sauna area.

Are there hair dryers, soap, shampoo, conditioner, etc., in every room?

Yes. The toiletries are full-sized and organic to boot.

Is there an iron / iron board onsite?

Yes. There are iron and iron boards sets on every floor.

Do you provide daily housekeeping?

When we provide full food service (breakfast and dinner), we also tidy common areas throughout the day. For self-catered stays or those interested in full-service housekeeping, including bed-making and towel refresh, we recommend pre-arranging this as an add-on service. Fees apply.

Is there WiFi at the palace?

Yes, the estate offers reliable WiFi in both common areas and guest suites.

Is there heating and air conditioning?

Yes, the palace has central heating throughout, ensuring a cozy stay in colder months. Portable fans are available for warmer days, but as a historic building with thick stone walls, the interiors remain naturally comfortable in summer, especially in the cellar and main floor. Guest rooms on the second floor are also equipped with newly installed air conditioning units.

Do you have parking available?

Yes, complimentary onsite parking is available for guests, with space for up to 40 vehicles.

Do you offer childcare or babysitting?

We recommend hiring a babysitter via Niania. This allows you and your guests to enjoy your stay while ensuring the little ones are well cared for.

Is the castle kid & pet-friendly?

Absolutely! See our Kids & Pets page for details. Our castle is kiddo-approved. As for furry friends, they aren’t just welcome—they’re spoiled. Special amenities are available, and fees apply.

Activities & Event Services

What activities are available nearby?

📍 Explore Wschowa’s historic Old Town
🌲 Hike through Przemęcki Park Krajobrazowy
🛶 Go kayaking or yachting on the nearby lakes
🚴‍♂️ Bike through scenic countryside villages
🍷 Hire a charter and visit regional vineyards & wineries (seasonal)
🏙️ Day trips to Leszno, Poznań & Wrocław for dining, culture & shopping

Check out the Explore tab for more details.

What additional services do you offer for events?

We offer tailored services to enhance your stay, ensuring every detail is seamlessly taken care of. Our offerings include:

✨ Pantry stocking with fresh, seasonal local products
🍽️ Farm-to-table dining curated to your group’s dietary needs
🎉 Event coordination & full-service planning support
💐 Floral arrangements & key furniture rentals
🛎️ Housekeeping & maid services (highly recommended for self-catered or externally catered stays)
🐎 Arranging carriage or sleigh rides
🎶 Dancefloor essentials – from a disco ball to a professional mixer
📽️ Audiovisual equipment for presentations & meetings
🧘 Yoga sessions with a local bilingual instructor

Let us know what you need, and we’ll take care of the rest! Guests are welcome to bring in external vendors to personalize their experience.

Do you offer event coordination or vacation planning support?

Yes! Whether you're planning an intimate wedding, corporate retreat, or private getaway, we offer tailored planning support to ensure a smooth and almost effortless experience.

🛠️ Event Coordination & Planning – From vendor sourcing and décor recommendations to scheduling and logistics, we assist in making sure every detail is thoughtfully managed. We offer hourly support for specific tasks as well as comprehensive event planning for full coordination.

Let us know what level of support you need, and we’ll tailor our offer to match.

Do you offer wellness services, like massages?

Yes! Our massage therapists offer a range of treatments, from deep-tissue and relaxation massages to wine-infused body scrubs and herbal therapies. All treatments must be booked in advance—check out our massage menu to start planning your spa day.

Getting There

How far is The Palace from Berlin and Warsaw?

The chateau is just a few hours' drive from both Berlin and Warsaw—secluded yet easily accessible for a special getaway or event.

What are the closest airports to the castle?

The nearest airports are:
✈️ POZ (Poznań) – 55 minutes away
✈️ WRO (Wrocław) – 75 minutes away

Airport shuttle services or taxis can be arranged (see above for various firms and their contact details). Additional charges apply.

What makes staying at The Palace at Osowa Sien special?

A stay at the palace is more than just accommodation—it’s an experience. Whether you're sipping locally roasted coffee by the roaring fireplace, wandering through the castle halls to find a nook all your own, or enjoying a candlelit dinner under the vaulted ceilings, every moment feels curated and timeless—because it is. Our guests appreciate the privacy, the magic, and the seamless blend of comfort and character, making each visit truly one-of-a-kind.